Need Help?
We've Got You Covered.
At TaxiLyx, your experience matters to us.
Whether you're booking a ride, managing payments, or facing an issue during your trip — our support team is always ready to help you, 24/7.
Ride Support
- Booking Help: Facing an issue while booking? Get step-by-step guidance.
- Payment & Refunds: Learn how to manage fares, apply promo codes, or request refunds.
- Lost & Found: Left something behind? We'll help you get it back quickly.
- Ride Safety: Report an incident or share feedback about your trip experience.
Driver Support
- Account & Verification: Help with onboarding, documents, or profile activation.
- Trip & Earnings Issues: Clarify fare details, incentives, or payment delays.
- App Assistance: Facing technical problems? Our support team is just a tap away.
- Safety & Reporting: Report incidents or passenger-related concerns anytime.
Contact Us Directly
Our customer care team responds quickly to ensure your questions are resolved with care and accuracy.